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5. Simple, easy device-wide search
Bizarre as it may seem, search is easier on the iPhone. Sure, you can tweak the Google search system to search everything on the phone, including apps themselves, but it's far from obvious. You don't turn on searching for apps in the phone settings. You don't even turn on searching for apps using the Google Settings app. You have to go into the Google app and select Settings.
Now, let me ask you this? Why couldn't the Google Settings app be the same as the Google app's Settings page? Seriously? Does it have to be this complicated?
In any case, on the iPhone, you simply go to the left of the home page and search. It all comes up automatically. I miss that.
Image courtesy a lot of digging in not-obvious places to find a settings screen not part of the Settings app.
6. Insane variety of accessories
It's a little hard to quantify this, since the Samsung S4 has replaceable backs, built-in inductive charging options, and replaceable batteries, but even so, the iPhone has a much wider variety of add-ons, ranging from the fun to the frivolous (and a few that aren't suitable for a G-rated show like this).
Good examples can be see at iHealthLabs, a company that makes blood pressure monitors, wireless scales, wireless activity monitors, and even a wireless pulse oximeter. These are great tools, but they only work with apps running on iOS.
Image courtesy iHealthlabs.com.
7. AppleCare and the Apple Store
I've never been a big fan of the Apple store (the closest one to me is in Orlando and feels much more like the Trenton bus station than an upscale shopping experience). That said, a lot of people love Apple Stores and have had good experiences there.
I have to say that our local Verizon store has been pretty supportive and while I've had issues with our AT&T store, I've been assured by AT&T execs that the issues I outlined have been resolved. That said, the scope of services, from the Genius bar to the wide variety of classes are quite a win. I've sent many people to their local Apple Stores for help, and universally heard back positive things.
The Tice's Corner Apple Store, in Woodcliff Lake, New Jersey (photo: Apple Inc. and Jason Perlow)