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7. AppleCare and the Apple Store
I've never been a big fan of the Apple store (the closest one to me is in Orlando and feels much more like the Trenton bus station than an upscale shopping experience). That said, a lot of people love Apple Stores and have had good experiences there.
I have to say that our local Verizon store has been pretty supportive and while I've had issues with our AT&T store, I've been assured by AT&T execs that the issues I outlined have been resolved. That said, the scope of services, from the Genius bar to the wide variety of classes are quite a win. I've sent many people to their local Apple Stores for help, and universally heard back positive things.
The Tice's Corner Apple Store, in Woodcliff Lake, New Jersey (photo: Apple Inc. and Jason Perlow)