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7. AppleCare and the Apple Store
I've never been a big fan of the Apple store (the closest one to me is in Orlando and feels much more like the Trenton bus station than an upscale shopping experience). That said, a lot of people love Apple Stores and have had good experiences there.
I have to say that our local Verizon store has been pretty supportive and while I've had issues with our AT&T store, I've been assured by AT&T execs that the issues I outlined have been resolved. That said, the scope of services, from the Genius bar to the wide variety of classes are quite a win. I've sent many people to their local Apple Stores for help, and universally heard back positive things.
The Tice's Corner Apple Store, in Woodcliff Lake, New Jersey (photo: Apple Inc. and Jason Perlow)
8. Wide availability of training resources
While we're talking about support, you also can't beat the training resources available for the iPhone vs. Android. While there are quite a few Android development training resource, the selection of end-user training is pretty minimal. There are a few videos on the Google site, and a large number of YouTube videos, but formal training resources like Lynda.com have no end-user Android training and rather excellent end-user iOS training.
Image courtesy Lynda.com.
9. Fewer security breaches
While the Android environment gives you additional freedoms over the iPhone, that freedom can come at a price. Malicious actors have been known to gain access to millions of Android phones, corrupt them, and turn them into botnet nodes, steal identity information from their owners, and rack up huge charges against owners' bills.
Say what you want about Apple (and I've certainly said a lot), there volume of disruption is far lower for iOS consumers than Android consumers, even accounting for the differing sizes of installed base.
Image courtesy my webcast On-demand Webcast - Mobile Data Security: Why the Industry Must Improve…Or Else.