3 reasons to love BI dashboards (a rebuttal!)

3 reasons to love BI dashboards (a rebuttal!)

Summary: Today's business intelligence dashboards provide greater visibility, decision-making efficiency and collaboration than ever before.


A couple of weeks back, I published a post titled "3 reasons to hate BI dashboards," which generated a lot of response on the capabilities of today's business intelligence dashboards. The following is a rebuttal, a guest post written by Ian Mayor, Director of BI Solution Management at SAP.

By Ian Mayor, Director of Solution Management, SAP

Ian Mayor_SAP

Dashboards are widely recognized as essential tools for monitoring business performance and empowering workers to make informed decisions more quickly. Given the complexity and dynamic nature of the current business environment, there has never been a greater need for a personalized visualization and dashboard solution that gives people the exact information and insight they need to be effective, efficient and proactive.

Analyst Mark Smith understands this, and he isn’t necessarily saying dashboards aren’t useful. Instead, he is arguing that dashboards need to evolve, and I completely agree with his point. Fortunately, BI solutions are evolving to become more friendly, flexible and powerful.

Acknowledged by leading businesses around the world, here are three reasons to love today’s dashboards:

1)  Increased Visibility Across All Business Areas. Dashboards can pull data across all your information sources to give a global view of performance. As the buzz-word “big data” implies, it’s impossible for today’s corporations to easily find, view and monitor all the important information they need to achieve their objectives. Companies go through great lengths to ensure data consistency and accuracy in an organization. But how can they trust their data if they can’t see it?  With a dashboard, complex data can be turned into interactive visualizations that allow workers to see trends and relevant key performance indicators, drill down to more detailed reporting when needed and share trusted data.

2) Improved Decision-Making Efficiency. A key business challenge is ineffective decision making, where decisions are often delayed, made on a ‘gut feeling’ and key stakeholders are not involved. Dashboards solve this challenge by providing reliable, real-time and easily accessible information in an easy-to-share format. With dashboards, executives can perform what-if analysis to understand changes in the business under different conditions and align their strategy and execution. By increasing decision makers’ ability to interpret data quickly, dashboards ensure that business processes are not only efficient but also intelligent.

3) Enhanced Collaboration. Dashboards are designed for ease of use to help ensure widespread adoption and sharing of information. Many organizations have static snapshots of their data, making it impossible to share a complete picture of the company anywhere, at anytime. Dashboards provide a platform for communication, enabling discussions regarding critical metrics to take place and inevitably fostering effective decision making.

I completely agree with the statement that self-service BI is a bright spot for dashboards’ future. Today, the opportunity for analytics to improve overall organizational performance is greater than ever as the technologies move beyond IT departments and into the hands of individual users across all levels of the workplace. Given this transformation, the latest dashboards are being designed for a new generation of less technical users, creating an enormous new market potential.

Going forward, a BI dashboard will be an indispensible tool vital to the success of organizations in this increasingly complex and connected world.


Topics: Big Data, Enterprise Software, SAP

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  • If could be useful if you started by defining what is a BI

    Not everyone knows what is that.
    • BI=business intelligence

      BI is also now spelled out in the lead. Thank you for your suggestion!
      • Re :

        Truly Said.
  • Business Intelligence

    Business Intelligence and Data Warehouse service helps you manage analytics, reports and dashboards with real-time Business Intelligence. Develop custom reports & dashboards solutions with Open Source data visualizations tools such as Pentaho, Jasper, BIRT, etc.
  • Business Intelligence Open Source Reporting Tool

    Business Intelligence and Data Warehouse service helps you manage analytics, reports and dashboards with real-time Business Intelligence. Develop custom reports & dashboards solutions with Open Source data visualizations tools such as Pentaho, Jasper, BIRT, etc.
  • Three great views...

    Hi Joe!

    Thanks for this article, for hating Dashboards ("3 reasons to hate BI dashboards) and for giving us the link about the very interesting Mark Smith post ("The Pathetic State of Dashboards", it's a goldmine!).

    These three articles gives us a true and synthetic overview of BI reporting tools.

    But it's evolving, and quickly! "Fortunately, BI solutions are evolving to become more friendly, flexible and powerful".

    I stopped on this sentence. Let me explain why:

    At Verteego, a sustainability software vendor, we were using Qliqview, a very good and powerful tool, but were only using 10% of all the features.

    After searching for a charting/reporting solution that could be embedded in our software, we didn't find something that really fit our needs.

    We took the decision to develop it by ourselves, and created a spin off of the company: Jolicharts.

    Driven by the same three keywords: Friendly (UI Design), Flexible (SaaS, affordable, Self-Service) and powerful (Big Data technologies), we wanted this tool to help our customers to:

    - Connect data or spreadsheets,
    - Design Dashboards and collaborate
    - Sharing, Publishing charts or dashboard, in one click.
    - Embed the dashboards in all our apps
    - Apply information filters depending on the viewer

    After one year of development, Jolicharts is used in our SaaS solution, and we are really happy with it.

    Because we think we were not alone searching for easy to use, self service BI reporting tool, we released Jolicharts for everyone few month ago, with different monthly plan, and one forever free that allows you already a lot, worth to take a look:


    Do not hesitate to give us some feedback!

    One more time, thank for these posts and links!


    Jolicharts Team