5 reasons for having an enterprise app store

5 reasons for having an enterprise app store

Summary: Survey of 329 IT executives shows 1 in 4 have enterprise app stores, and the value being delivered.


About 44% of IT executives in a new survey report they have internal enterprise app stores in place, but that may be about it. Organizations with app stores report they are better able to keep some control over application usage, as well as mitigate software expenditures.

iPad photo by Joe McKendrick 5-2013
Photo: Joe McKendrick

Those are some of the findings of a new survey of 329 IT leaders, published by PMG Business Process Automation. The survey explored a range of IT business issues, from enterprise app stores to cloud to perceptions. The survey finds 25% of respondents have a functioning app store, and another 19% are considering one.

Of course, with enterprise apps, we're not talking about $1.99 games or comic book guides. Enterprise app stores are directories of productivity and industrial-scale apps such as purchase order generators or customer list managers.

Here are the five leading reasons for having an app stores, as found by the survey:

  1. Increased control over application usage (72%): You have a central respository through which well-vetted applications or services can be delivered.
  2. Reduced risk (65%):  There's less of a chance of someone procuring incompatible or unsupported software which could break a process or two.
  3. Greater control over software expenditures (54%): Centralized purchasing of applications means more clout with vendors, and perhaps volume discounts.
  4. Increased the value delivered by the application portfolio (53%): Applications are in the app store because they have been deemed essential to the business.
  5. Decreased administration expenses (51%): With everything in one place, there's less of a need for IT professionals to be running around the enterprise trying to keep things up to date, or trying to figire out why a system crashed.

Of course, there's no guarantee users won't do end-runs around the app store to get something they feel they have to have.

Topics: Enterprise Software, Apps

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  • Addressing Shelfware and Compliance Issues

    It’s great to see more research coming out on this particular element of enterprise app stores. More often than not, enterprises are so consumed by the single (yet complex) task of deploying an enterprise app store that they can forget some things, either leaving money on the shelf (shelfware) or be violating terms of the software agreements (overconsumption/terms violation). The focus needs to be balanced on employee productivity (give them access to the apps and content they need on the device of their choice), without sacrificing IT accountability or control over the software estate. While it is clear enterprises need to manage the deployment, configuration and access, it’s also key that an enterprise app store tie together back-end processes such as software packaging and deployment (so that store shelves are stocked with apps that are ready to use) and software license optimization (so that software licenses are optimized, and compliance is in-check). This gives IT management a real-time view into how many licenses are owned, how many are in use, and how many are available for use by others. These processes are fundamental to delivering an iTunes-like consumer experience to enterprise users – cost effectively and without causing IT to lose control of the technology.
    -Steve Schmidt, VP Corporate Development, Flexera Software
  • Something to keep an eye on!

    Big players such as GE, CDW, SAP, and Deloitte have their own internally managed stores. The main attraction of having an enterprise app store is the ability to support multiple platforms and deeper security options. The trend is catching on at a faster pace among organizations that support BYOD and a wide range of mobile apps. What are the other implications of having an app store in your enterprise? Read here: http://mlabs.boston-technology.com/blog/following-byod-its-enterprise-app-stores-for-mobile-app-development
    Leesa John