ANZ trials iPhone payment app: photos

ANZ trials iPhone payment app: photos

Summary: ANZ is currently trialling ePOS, an app that will allow merchant customers to take payments from their iPhones.

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TOPICS: Apple, Banking, iPhone, iPad, Legal
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  • (Credit: Jacquelyn Holt/ZDNet Australia)

    The trial began last month with three merchants — Fisher & Paykel, a mobile suit tailor and a mobile car detailer — with plans to expand the trial to 20 merchants.

    Fisher & Paykel's Brant Sargeson and Randolph Khoury demonstrated the app's functionality, stating that over 80 per cent of Fisher & Paykel's payments for home visits are made by credit or debit card.

  • (Credit: Jacquelyn Holt/ZDNet Australia)

    ANZ is monitoring merchant interactions with the app, and has provided a dedicated support line to deal with any problems. Though Dalton has said that so far the bank had received "zero support calls through the pilot".

    The bank also plans to use merchant and customer feedback following the trial to make any necessary alterations to the app before it is made available free in Apple's app store around the middle of this year.

  • (Credit: Jacquelyn Holt/ZDNet Australia)

    The app itself requires a log-in for merchants, assigned by ANZ. The application can process transactions from credit and debit cards in the same way as internet purchases, which means no signature is required, with the transaction details sent automatically to both the merchant and the customer via email. Refunds are also available via a dedicated refund button within the transaction details. For the duration of the trial, a limit of $1000 will be in place; however, Dalton said this amount could be revised after the trial's completion and negotiated by individual merchants.

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Topics: Apple, Banking, iPhone, iPad, Legal

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