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ANZ's Microsoft Surface stays skin deep

Australia and New Zealand (ANZ) Banking Group has said that it isn't planning to expand its use of Microsoft's Surface tables at the current point in time, adding that it will assess the need for more on a case-by-case basis.
Written by Luke Hopewell, Contributor

Australia and New Zealand (ANZ) Banking Group has said that it isn't planning to expand its use of Microsoft's Surface tables at the current point in time, adding that it will assess the need for more on a case-by-case basis.

Microsoft Surface

Microsoft's Surface table (Credit: Suzanne Tindal/ZDNet Australia)

"We're not ready to get more just yet," ANZ's group general manager for innovation, Peter Dalton, said. The bank's Surface tables are currently placed in Brisbane, Sydney and Adelaide.

According to Dalton, at least one of the three surface tables is currently being used to aide in sessions between customers and financial planners. The bank had previously said when it announced the deployment of the tables in February that it intended on using the enormous touchscreens to make "managing money simpler and more exciting".

The innovation executive said that the bank always looks to provide the best technology for its customers; however, he said there needed to be a balance.

"[We don't release] technology just for the sake of it ... we're trying to make banking more personable," Dalton added.

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