Apple Retail's revolving door; Jerry McDougal out as VP

Apple Retail's revolving door; Jerry McDougal out as VP

Summary: What's happening with Apple Retail? The darling of the industry sees its third major departure in less than two years as Jerry McDougal resigns as VP of Retail.


The turnover in Apple Retail continues.

Apple Retail's revolving door; Jerry McDougal out as VP - Jason O'Grady

In the fall of 2012 Apple fired John Browett, the former Dixons executive, as its Vice President of Retail. Browett was brought in as a replacement for Senior VP of Retail Ron Johnson who left Apple in the summer of 2011 to take a position as CEO of JC Penny.

Apple’s new VP of Retail (and Browett successor) Jerry McDougal, has resigned as first reported by ifoAppleStore and confirmed to AllThingsD.

ifoAppleStore notes that McDougal's responsibilities at Apple included retail marketing, product merchandising, store operations, loss prevention and customer loyalty programs.

McDougal was viewed by some as a potential candidate for the company’s SVP of Retail position.

Apple spokesman Steve Dowling told AllThingsD that McDougal is being replaced by Apple VP of Finance Jim Bean.

"Retail has an incredibly strong network of leaders at the store and regional level, and they will continue the excellent work they’ve done over the past decade to revolutionize retailing with unique, innovative services and a focus on the customer that is second to none. Jim Bean is moving to Retail to help support our store teams. Jim has been at Apple for 15 years and is a great leader who understands our culture and focus on customer service." 

According to his LinkedIn profile McDougal was VP of Apple Retail for over 12 years. He previously held positions as VP of Product Merchandising at PC Connection from 1998-2000 and sales and marketing at IBM for 10 years before that.

Topic: Apple

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  • revolving door

    The board really needs to get rid of Tim Cook.

    This "revolving door" of talent won't stop until this "genius of warehousing" is removed.
    Tony Riggs
    • The question is...

      The question is whether they have someone at their core ,who is able to replace Tim Cook or not
      Maria Davidenko
  • The avalanche has started.

    They can fire everybody the Apples fall from grace will not relent.
    The great con game run from Cupertino with the assistance of a mindless media and analysts who believe tech history dictates future success has become obvious to even Apples die hard consumers.
  • Apple Retail's revolving door; Jerry McDougal out as VP

    hope apple survives, although i very much doubt it. we have a sculley re-run in the making with an added bonus of sco debacle if the lawyers will have it their way ... as an aside, revolving door is always a good indicator when something is amiss in a company. moreover, very few company survives when the founder(s) and pioneers left. survivors: ibm, hp/cliffhanger, macys, ford, microsoft? losers: sun micro, tektronix, digital, compaq, kodak?, etc. lack of vision sums up the cause of demise to all the losing companies.
  • Tim Cook

    Was an ideal supply chain manager. He is a great #2. He is looking less and less like the right choice to lead Apple.
    • But...

      Steve trusted him
      Maria Davidenko
    • Another story brewing

      I just read that Apple is setting up a payment plan for China consumers for the iPhone. Will charge up to 8% interest to allow for payments rather then paying for the iPhone up front. How sad that Apple won't budge on margins but will take advantage of poorer Chinese and not only charge them full price but also interest.
  • Could it be . . .

    . . . that Cook is just as unrelenting and resolved as Jobs, taking the V's by surprise?
  • Never liked Apple stores

    I might be a minority but I don't like Apple stores. They are chaotic and overly filled with people not buying but playing with Apple products. I have bought several Apple products over the years but only one at a Apple store. I believe that was only because it was during the Christmas holiday and they had a instant checkout setup if you knew what you wanted. If you really want to shop at a store. You really need to setup a Appt. with a associate. Which is really dumb. Luckily I don't plan on buying anymore Apple products. I see Apple slowly returning to being a niche company for wealthier consumers.
  • Apple Retail's revolving door; Jerry McDougal out as VP

    What was is that people were posting when another top tier tech company lost a VP? Something about rats deserting a sinking ship....
  • Taking joy at the failures of others

    is not healthy.
    • It's called schadenfreude

      And in the USA, is one of the top forms of entertainment and amusement, sometimes to the point of orgasm.
  • McDougal Replacement

    I do hope they do not replace McDougal with Apple VP of Finance Jim Bean because with all the recent stock upheaval we can't afford to lose a "Bean" counter.