10% of consumers still click on an embedded link upon receiving a suspicious email, believing that as long as they don't enter any personal information they are safe, Javelin Strategy & Research says. 55% of consumers would delete suspicious email that asked for personal information immediately upon receipt. Phishing losses in the US in 2004 totaled roughly $367 mln. 29% of consumers would call or contact their bank upon receiving a suspicious email, and a further 28% would report it (via phone or other means) to their bank.
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