Australian-listed software company, TechnologyOne, has expanded its footprint within the country's local government sector, signing a AU$3 million deal with Campaspe Shire Council in northern Victoria.
The deal sees the council take on TechnologyOne's OneCouncil solution as part of a new information and communications technology strategy introduced in 2012, with a view to improve the efficiency and effectiveness of the council's administrative systems and online customer service capabilities.
For Campaspe Shire chief executive officer, Keith Baillie, the multimillion dollar contract with TechnologyOne represents a major part of the implementation of the new strategy.
"The awarding of this tender is the first step in improving the systems our staff need to automate business processes as well as having access to reliable and secure information," said Baillie. "IT is key infrastructure required in a modern organisation and is essential for the efficient and reliable delivery of services expected by the community.
"Council's IT systems, processes, and equipment not only support our internal functions but are also fundamental to the 120 individual services we deliver every week to the community.
"Improved systems will help us lift our customer service, the ability for the community to access services and information online and cut our response times to customer requests. Introduction of mobile capabilities will allow also our community to access information and services from anywhere, on any device, anytime," he said.
The project will see all of the council's key IT systems, including customer management, planning, building, finance, billing, grants management, payroll, and human resources replaced with one integrated system.
For TechnologyOne's chairman, Adrian Di Mario, the deal sees his company add yet another notch to its increasing tally of customers within the local government sector.
In March, the company announced it hadwith Noosa Council on Queensland's Sunshine Coast, seeing the council make the move into the cloud, while in August last year it signed another with Queensland's Toowoomba Regional Council.
"The preconfigured OneCouncil solution was developed in collaboration with more than 250 Australian councils," said Di Marco. "[It] provides the Shire of Campaspe with preconfigured, proven practice templates that meet the needs of the local government sector."