5 areas most likely to be outsourced in IT: survey

Summary:New survey of 200 executives finds close to half plan to hire contract talent to fill cloud and mobile development needs.

The IT outsourcing market is growing, according to a new survey of 200 IT executives released by Bluewolf. 

That's because companies are increasingly relying on outsourcers for IT talent needs. The survey finds 48% of companies will hire more contractors, rather than seek full-time staff, to meet growing IT needs in the next 12-18 months. Overall, about a third of the organizations in the survey, 32%, plan to increase their levels of IT outsourcing investments in the year ahead.  

A skill area that stands out across the categories are IT professionals adept at Salesforce -- either as developers or administrators. This reflects the pervasiveness of this cloud-based offering.

The survey, which treats cloud computing as a category of outsourcing, also finds 16% of all outsourced data center operations are managed in the cloud.

The survey also identified the IT functions most frequently outsourced:

Appdev: Forty-six percent of companies outsource their application development, making this the leading category. About a third of respondents, 30%, plan to increase outsourcing for appdev. About 40% are hiring outside contractors for staff augmentation, and 36% are using consulting firms. They are turning to outsourcers for software development expertise, Salesforce development know-how, and QA analysts.

Web and mobile: Another 39% are outsorucing Web and mobile development projects. About 22% use managed service providers to meet Web and mobile dev needs, 18% rely on consulting firms, and 16% have turned to cloud-based services. Skills sought from outsourcing firms include Android and iPhone developers, front-end developers, and UI/UX designers.

App hosting: About 28% use outside firms for application hosting, and are seeking expertise from Salesforce consultants, Eloqua consultants, and software developers in any and all languages.

App maintenance: About 26% employ outsourcing assistance for application maintenance, mainly through consulting firms (19%).  Skills sought here include software developers (all languages), Salesforce admins, and systems analyst.

Data center ops: Another 23% turn to outsourcers for data center operations, primarily with managed service providers (22%).  The skills that are needed include data warehouse architects, data warehouse developers, and data warehouse QA professionals.

Topics: Outsourcing, Cloud, IT Employment, IT Priorities

About

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. Joe is co-author, along with 16 leading industry leaders and thinkers, of the SOA Manifesto, which outlines the values and guiding principles of service orientation. He speaks frequently on cloud, SOA, data, and... Full Bio

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