Vodafone customers in droves have registered interest in joining a potential class action lawsuit against the telco over 3G network and call dropping issues on its mobile network.
Since Sydney-based law firm Piper Alderman announced it was investigating the possibility of a class action suit against Vodafone for problems with its network over the past few months, it has been inundated with registrations of interest from customers. The law firm posted an update on its site today, stating that approximately 9000 customers had registered interest in the action.
The law firm said it would be using the next 10 business days to investigate the specific circumstances of people who had registered for the action and said 3 customers (now part of Vodafone Hutchison Australia) could also register their interest in making a potential claim against the company.
The firm is also accepting interest from mobile broadband customers who have been affected by the ongoing issues on the 3G network.
There is no cost to join onto the action if the law firm proceeds, it states on the site, but should the action be successful, the firm would seek a commission of 25 to 40 per cent of the compensation received. The entire process is expected to take between 12 and 24 months.
Vodafone yesterday pledged to fix its network in 2011 with a series of upgrades. The telco is planning to upgrade or build more than 2500 mobile base stations in 2011.