ACCC cracks down on false warranty claims

Summary:The Australian Competition and Consumer Commission has taken legal action against MSY Technology and four of its related companies for providing false or misleading information about warranties in material received by customers.

in brief The Australian Competition and Consumer Commission (ACCC) has taken legal action against MSY Technology and four of its related companies for providing false or misleading information about warranties in material received by customers.

MSY and its sister companies sell computers, electronic goods and software in Melbourne, New South Wales, Queensland, South Australia and Western Australia.

The commission has claimed that MSY and its sister companies made false or misleading representations about consumers' warranty rights in documentation such as price lists, pamphlets and promotional materials. This breached the Trade Practices Act, according to the ACCC.

The ACCC is looking to the law to fine the companies for their actions and stop them from continuing the deeds. The matter is due to be heard in the Federal Court later this month.

Topics: Laptops, Government, Government : AU, Legal, Mobility

About

Suzanne Tindal cut her teeth at ZDNet.com.au as the site's telecommunications reporter, a role that saw her break some of the biggest stories associated with the National Broadband Network process. She then turned her attention to all matters in government and corporate ICT circles. Now she's taking on the whole gamut as news editor for t... Full Bio

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