All You Can Eat VoIP For 12 Months? I've Read The Fine Print For You
A new VoIP phone company known as SunRocket is offering about the sweetest-sounding services package I've seen. They call it SunRocket Annual Edition.
You give them $199 up front and receive 12 months of "all-inclusive" phone service. That includes unlimited calling in the U.S., enhanced voice mail, and up to 100 free international minutes per month.
If you sign up, like right away, SunRocket will throw in a $119.99 list-price, Uniden("you need an..", got it?) cordless phone system with two handsets.
As your advocate, I consider it my sacred duty to read the fine print. And with this SunRocket offer,there is a lot of it.
Some of these points are boiler-plate, seen in other VoIP service agreements. Others are specific to SunRocket. I'm not saying any of these points are deal breakers, but I would be remiss in not mentioning them.
The starkest prohibition concerns the legal activities you cannot use your service for.
I quote:
"The Service is intended for residential use. You are expressly prohibited from using the service for autodialing, telemarketing (including without limitation charitable or political solicitation or polling), continuous or extensive call forwarding, fax broadcast, fax blasting or any other activity that results in excessive usage inconsistent with normal residential or home office usage patterns. If SunRocket determines, in its sole discretion, that you are reselling the Service, allowing persons residing outside of your household to regularly use the Service, or that your Service is being used for any of the aforementioned activities, SunRocket reserves the right to immediately terminate without notice or modify the Service and to assess additional charges for each month in which excessive usage occurred."
Other fine print is to be expected. But since you would like togetthe scoopanyway, here are some highlights:
If your high-speed Internet service goes down, then your VoIP goes down with it.
You really should maintain alternate "911" calling capability. SunRocket will not take responsibility for any bad stuff that may happen as a result of failing to offer "911."
You can't transfer your service to another party without letting SunRocket know about it first.
Without written permission, you can't use thephone number SunRocket provides youwith a phone provided by any other service.
Just thought you would want to know all this going in.
The service is available now in and around Washington, D.C., Baltimore and Boston, and will expand to 50 markets on Christmas Day.