AT&T buys T-Mobile - How do customers feel about that?
On Sunday, Deutsche Telekom agreed to the sale of T-Mobile USA to AT&T in a deal worth some $39 billion. But how to customers of T-Mobile feel about that?
[poll id="611"]
Let's take the temperature of the T-Mobile support forum shall we. The overall vibe - customers aren't very happy about the deal.
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I hate this. Every time I run away from AT&T they buy up who I ran to.
I really dislike AT&T. We can expect constant rate increases as they squeeze as much cash out of us as they think they can get away with.
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i'm hoping they don't touch the plans but i know that's a fool's wish. i left them too a while ago due to the horrible prices, network and customer service...
now i guess it's one of those "if you can't beat them or in my case escape them" you might as well enjoy the deathstar lol
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Oh no
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Yeah, lol, I guess we're part of the Empire now.
I went from Verizon [back in the day they kinda suk'd, too] to AT&T; hated it; went to Cingular, which got bought by AT&T, so they pulled me back in; then to T-Mobile; and back to AT&T.
I guess there's no escaping my destiny. Here AT&T. Here's my Bank Pin Number. Let's get this over with...
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This SUCKS I left AT&T because of their **bleep** customer service plans sucked and so on. I just signed a new two year agreement woth T-mo and I wonder if It will still stick after the merger? If not BYE BYE early term fee I'll go to boost mobile or something with a sim and fully UNLOCK my mytouch 4g and use it on their service.
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This is very upsetting news .....Please say it aint so!!!!!! I have never had a problem with tmobile i guess that all comes to a end now I had at&t early 2000 and i hated them They sent me a 700 dollar bill for roaming charges!!!!!! This is a sad day in cell phone history...... WHY TMOBILE WHY????????
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I have a year left with T-Mobile and then I am done with them - if it's AT&T then I am done with them also!
had them years back and not a nice company to deal with back then and from what I read now about AT&T not nice over seas or in the USA!
Watch your bills and prices I am telling you just a warning cause big changes are coming ASAP
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Count me in as an ex ATT user who switched for many reasons....looks like I'll be switching again.
I'll wait to see what happens in the near future first, it's not like we'll all automatically switch to ATTs spotty coverage, crappy signal, and bad customer service. But if it happens, the way it did with Cingular, then yea I'll be jumping ship. This is the exact reason why I never re-upped my contract, we negotiated a great contract a few years ago and simply bought phones out right since. This way I can jump ship at a moments notice.
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I left ATT for a reason, and now, absent government intervention, I'm back to them without a choice. It would be nice if as part of government approval, I would be allowed to terminate my contract without penalty, but we all know that won't happen. Let's all get prepared for absolutly zero customer service and greatly increased rates. TM can now officially kiss my a@@, as I already told that to ATT by leaving them as a customer.
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This is really bad news. AT&T is the WORST cell phone carrier in the world. Pray that the FCC doesn't approve this deal, if it's not already too late.
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Without a doubt. I will leave T-mobile if they become ATT.. I came to T-mobile from ATT for a reason.
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Some are a little more optimistic:
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Take a chill pill, everyone. I haven't seen any info about the nature of this purchase. Will T-Mo continue to operate as a separate entity, with their own plans and their own customer service? Or will they be absorbed into one operation? As far as I've heard, that hasn't been announced yet. And of course there is still regulatory approval in the way.
The worst part of this news is that we won't get to see that cute chick in the magenta dress making fun of ATT anymore!........Jake
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Overall, the feeling amongst T-Mobile customers is that this isn't going to be a good thing for customers. Many seem to feel this way because of past bad experiences with AT&T. It seems that if people keep to their word, T-Mobile is going to be seeing an exodus of customers over the coming months and years. But where will they go?
Are you affected by this? What are your thoughts? If you used to be an AT&T customer and moved to T-Mobile to get away from it, how do you feel about being back with AT&T again?