Average IT worker supports 120.3 users

According to Meta Group the average U.S. firm budgets 3.53% of revenue to IT, and the average number of employees supported by one IT staff member is 120.3. In the financial industry, for example, one in five employees - or 20% of all staff - could be in IT, says Impact Innovation Group, a staffing firm in Atlanta. Meta breaks down the finance field into financial services, insurance and banking, and reports that 13.23%, 9.36% and 7% of the workforce in those respective sectors are IT employees.