Bank of Qld suffers EFTPOS outage

Summary:Last weekend, some customers buying goods from merchants with Bank of Queensland EFTPOS terminals had to have their purchases processed manually after payments failed to work.

in brief Last weekend, some customers buying goods from merchants with Bank of Queensland EFTPOS terminals had to have their purchases processed manually after payments failed to work.

The bank's transaction processing service provider had some technical issues that resulted in intermittent network failures while processing transactions from some terminals, a spokesperson for the bank said.

The problem had surfaced on Saturday night. A "partial" fix was cobbled together on Sunday before the service was completely fixed on Monday. The spokesperson said that the service provider had made system changes to address the problem and to reduce the risk of it happening again.

The problem didn't affect Bank of Queensland customers accessing their account using internet or telephone banking or withdrawing via ATM.

Topics: Networking, Banking, E-Commerce

About

Suzanne Tindal cut her teeth at ZDNet.com.au as the site's telecommunications reporter, a role that saw her break some of the biggest stories associated with the National Broadband Network process. She then turned her attention to all matters in government and corporate ICT circles. Now she's taking on the whole gamut as news editor for t... Full Bio

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Related Stories

The best of ZDNet, delivered

You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
Subscription failed.