ROI, or Return On Investment, is an analysis tool used to calculate a project's expected benefit in light of its costs. But it's more complicated than you may think. Learn what it is, when to use it, and how to calculate ROI.
By ZDNet Staff
| July 21, 2005 -- 21:03 GMT (14:03 PDT)
| Topic: Banking
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Canada's ATB Financial using Pepper to redefine its customer experience
More Singapore consumers choose e-payments over cash
Brazilians embrace mobile banking
Westpac reports AU$4.02b in cash profit as customers go digital
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