Chat with a global wireless provider: A Netuitive customer profile

Summary:Predictive analytics have become an important tool for application performance management. A chat with a Netuitive customer, a global wireless telecommunications company, points out how.

What advice would you offer others facing similar circumstances?

Ask your suppliers to demonstrate that they are able to bridge the analysis gap between the IT organization's and the business key performance indicators.

Make sure that the IT organization knows what the internal business customers need. The ability to notify them in advance of IT issues demonstrates a proactive and helpful stance. They would be impressed that issues that could impact business performance are brought to light before they have a chance to cause problems.

We believe that Netuitive's technology has helped us address all five dimensions in Gartner's application performance management model. We believe that the use of Netuitive's technology assures application availability, promotes a superior customer experience, and generates a return on investment in reducing or avoiding the costs of outages.

Topics: Data Centers

About

Daniel Kusnetzky, a reformed software engineer and product manager, founded Kusnetzky Group LLC in 2006. He is responsible for research, publications, and operations. Mr. Kusnetzky has been involved with information technology since the late 1970s. Mr. Kusnetzky has been responsible for research operations at the 451 Group; corporate and... Full Bio

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