Customers can log onto Compaq's online store and custom-configure what they want to be built into their Presario 7000 and DeskPro EX series computers, such as adding more memory or getting specific software packages.
Customers can then pay for their configured PCs online with credit cards, said Compaq Malaysia Access Business Group manager Yan Yoke Ping. Besides the cyber store, customers who prefer 'personalized services' can also visit Compaq's authorized PC retail stores.
Four such stores exist--Asia Computer Gallery Sdn Bhd (Imbi Plaza), Asia Retail Sdn Bhd (Mid Valley Megamall), PCG Technology Sdn Bhd (Sunway Pyramid) and CMS Computer Sdn Bhd (Subang Parade).
"We expect both channels (online and offline) to be equally popular as customers now have more choices when buying their Compaq PCs," he said in an email response.
Customers will have to wait for seven days before delivery for both online and offline purchases, he added.
According to Yan, the program is a worldwide initiative and it was started in North America three years ago.
The program is also available in Asia Pacific including Australia and Singapore but he did not elaborate why the program was only introduced here recently.