Confiance, PwC partner on BPM services

PwC and Confiance agree to work together to provide business process management services to customers.

I really miss when PwC was regularly called PricewaterhouseCoopers, you know? Unwieldy, no doubt, but distinctive.

Anyway, Pricewater-- ahem, PwC inked a deal with Reston, Va.-based financial services firm Confiance this morning to provide business process management services to clients in the public sector, healthcare and overseas.

Confiance specializes in trust and company management, fund services and payroll services; PwC, of course, is one of the world's top accountancy firms. Business process management is a holistic management approach that seeks continuous improvement in the processes of an organization through the use of technology.

The idea behind the partnership is to leverage both companies' presence in several industries, including banking, financial services, pharmaceutical and life sciences, chemical and government.

They plan to do so by wedding Confiance's overall BPM methodology, as well as its e-learning services, with PwC's advisory practice. PwC gets to choose which of Confiance's services to add to its existing portfolio, and Confiance gets access to PwC's massive customer base.

Given that Alcoa, Bank of America, Kraft, the U.S. Army and Wyeth -- even the State of New York -- are all existing Confiance customers, it's a wonder which other organizations it seeks to attract. We'll find out soon enough.

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