The Hummingbird document management system is a component of an enterprise level integrated content management system. The key components of the system include automated e-mail management, records management, collaboration, document imaging, workflow/business process management, and engineering document management.
The system provides a number of familiar user interfaces such as the Windows Explorer, Outlook, and browser. In addition, users can create, edit, search for, and retrieve documents from within applications such as Corel WordPerfect, Lotus Notes, and Microsoft Word.
In common with several of the other packages reviewed, Hummingbird offers a number of interfaces so that content is transparently accessible by different user groups in an organisation through a range of interfaces familiar to the particular group.
The Webtop and browser interfaces are easy to use and intuitive. The Webtop uses a standard browser as the basis for delivery. It is designed to be compatible with Internet Explorer 5.5+ (although there are a couple of limitations such as the back button and refresh do not function). The Webtop works with the DM server to transform an HTTP server into a DM client using Active Server Pages (ASP), which allows for customisation and high performance.
The tree view allows access to different libraries, including the Quick Searches for those libraries, and work with documents using workspaces and a drag-and-drop feature.
The search field on the right side of the navigation pane provides access to an instant document search by entering a document number or search criteria and clicking the Perform Search icon -- but it will only find words that are an exact match for the criteria entered.
The desktop view is quite similar using three panes to indicate the overall document tree structure, the contents of a particular folder together with a display of a particular document.
Hummingbird has extensive workflow and business process management capabilities. It uses a graphical input method that is powerful yet simple to use and understand.
The visual representation of the workflow provides a simple way of defining and designing the process and it also provides feedback as to where the system is at in process through coloured indicators.
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