Dell Boomi sees strong growth, aims to improve integration errors

Summary:Dell Boomi's Spring release of its integration platform as a service aims to use its large customer data repository to smooth out the process of connecting various cloud apps.

Dell Boomi, which provides a cloud service used to integrate various applications and processes, said Tuesday that it now delivers 450 million integrations and that data pool will allow resolve problems much faster.

In its Spring 2014 release, Dell Boomi AtomSphere, technically an integration platform as a service (iPaas), will add a feature called Resolve. Boomi Resolve aims to solve common integration errors via a tab that automatically lists relevant fixes.

The suggested fixes are compiled via Atomsphere's data pool of links between integration errors and the Boomi User Community knowledge base. Boomi Resolve aims to learn from 16.7 million error messages as of April 2014 and the 100 most common ones.

dellboomi_resolve_7[2] (1)

 

Boomi, a key acquisition and cog in Dell's software strategy, has more than 2,000 enterprise customers and a renewal rate of 94 percent, said Dell.

Among other key items and additions to the Spring release:

  • Dell Boomi added a dashboard to detail a company's process services and monitor performance.
  • Message Queuing to allow customers to forgo standalone messaging systems. Messages can be pushed on or from a Boomi queue, be supported locally and be published and followed.
  • Support for XML and JSON, data formats primarily used for mobile and social applications.
  • Dell Boomi said it is aiming to become more predictive and proactively solve integration issues. The company's Predictive Assistance tool takes customer usage metrics and active integrations and lumps them into its customer relationship management system.

Topics: Cloud

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CN... Full Bio

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