Delta equips 19,000+ flight attendants with Windows Phone 8

Summary:Delta is rolling out an on-flight point-of-sale solution in cooperation with Microsoft, Nokia, and AT&T. The Lumia 820s will be used for purchases and other flight information needed by flight attendants.

Delta equips 19,000+ flight attendants with Windows Phone 8
Image: Microsoft

Windows Phone is now in 3rd place behind Android and iOS with some excitement behind the platform thanks to devices from Nokia, such as the Lumia 1020 . Today we learned that Delta purchased over 19,000 Nokia Lumia 820s for flight attendant to use for in flight point-of-sale and other services.

I'm a dork when it comes to visiting stores and checking out the handsets they use for payments. I remember when Apple stores used old Palm OS devices for years to facilitate purchases and see they have now gone to iOS products. AT&T used an iPad for my entire purchase experience when I purchased my Nokia Lumia 1020 in the retail store.

Today's announcement sees Delta taking the Lumia 820s and connecting them via WiFi to make sales via the Microsoft Dynamics for Retail mobile point-of-sale platform. The Lumia 820 will also provide frequent flyer info, passenger manifestos, connecting gate informtion, flight attending scheduling updates, and more.

Most mobile platforms are quite stable and reliable today, especially when you look at a few years ago when you could expect regular lockups and resets on your device. Windows Phone is the most stable mobile OS I have used and it makes sense that Delta is going with a low cost, stable device like the Lumia 820.

Topics: Mobility, Microsoft, Nokia, Smartphones, Windows Phone

About

Matthew Miller started using a mobile devices in 1997 and has been writing news, reviews, and opinion pieces ever since. He is a co-host with GigaOM's Kevin Tofel on the MobileTechRoundup podcast and an author of three Wiley Companion series books. Matthew started using mobile devices with a US Robotics Pilot 1000 and has owned over 200 d... Full Bio

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