Dropbox users experiencing upload problems; AWS questioned again

Summary:UPDATED 2X: Experiencing problems with Dropbox right now? Based on Twitter, you're not alone.


Dropbox looks to be down for many of its users, prompting many to question if Amazon Web Services is wobbling again.

Users of the cloud storage service flooded to Twitter to see if anyone else was experiencing similar problems. It looks like they weren't alone.

Here are a few examples of the tweets associated with the hashtag "#DropboxDown," including a photo demonstrating the mobile app portal is also wonky for some right now.

It appears that Dropbox in its entirety is not out of service, but rather just its client syncing and uploading services.

All files uploaded to Dropbox are encrypted and stored on Amazon's Simple Storage Service (S3) in multiple data centers located across the United States.

AWS recently had to apologize after some technical glitches that brought Netflix down for some users over the holidays . Thus, it's not much of a surprise that fingers are being pointed at the cloud provider once again.

We pinged Dropbox for comment, and we'll update this post when we hear back.

UPDATE: Dropbox responded with the following statement:

We are aware of an issue currently affecting people's use of Dropbox. We apologize for any inconvenience you may be experiencing as we work to resolve this issue. For the latest updates, please see https://twitter.com/dropboxops.

UPDATE #2: Amazon Web Services followed up on Friday morning, letting us know officially that "there were no AWS issues associated with this."

Screenshot via @sheffters

Topics: Cloud, Amazon, Data Management, Enterprise Software, Storage


Rachel King is a staff writer for CBS Interactive based in San Francisco, covering business and enterprise technology for ZDNet, CNET and SmartPlanet. She has previously worked for The Business Insider, FastCompany.com, CNN's San Francisco bureau and the U.S. Department of State. Rachel has also written for MainStreet.com, Irish Americ... Full Bio

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