Fishy e-mail reeks of phishing, or something worse

Bob Frankston has encapsulated a very suspicious e-mail  that he received (or thinks he received) from Bank of America in a longer expression to Dave Farber's List of his worries and concerns that his private communications with the financial institution were seriously breached.  Being the technical guy that he is, Frankston tried to diagnose the problem via dissection of e-mail and IP diagnostic data, but only got far enough to know something is very wrong.  The timing of the potentially bogus e-mail to him was way too coincidental given when he originally contacted BoA about engaging in certain types of transactions (fund transfers in this case).  At this point, Frankston can't even tell whether the 800-number and the name he was given to call are bogus either.  Frankston is reaching out to Netizens to get their take and to find more clues.  At the end of the post, Frankston, who will usually tell you he is busy trying to fix the Internet, wrote "I’ve been mulling how to do edge-to-edge implementations in place of relying on the IP addresses but it’s been difficult to come up with an alternative to the DNS as an authoritative mapping of identifiers to IP addresses. Maybe that trust is misplaced."  Perhaps so.