Fruition Partners steps up ServiceNow expertise with managed service

Summary:The new offering enables customers to outsource oversight of their ServiceNow Service Automation Platform to an integrator that has completed more than 400 implementations.

Want to hand off management for your ServiceNow environment?

Cloud services integrator Fruition Partners, which achieved ServiceNow Preferred partner status in spring 2013, has developed a premium managed service under which it will take over support and governance for the cloud-hosted IT services management and automation platform on behalf of its customers.

It has plenty of expertise in installing and planning ServiceNow engagements: so far, the company has handled more than 400 deployments. As part of the new managed service it will pick up the following services on behalf of its clients:

  • 24x7 support from accredited resources
  • Architecture insight
  • Release management and coordination
  • Incident and request support
  • Application development
  • Upgrade regression testing 

Some of Fruition Partners publicly declared reference accounts include Coca-Cola, Delphi, General Electric, Fox, Target, Tiffany & Co., Viacom, and Yale University. Its staff includes more than 150 cloud services experts, represented in offices in Chicago, Atlanta, San Diego and New York.

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Topics: Cloud, Channel

About

Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation. Her articles have appeared in Entrepreneur, Fortune Small Business, The International Herald Tribune and The New York Times. In a past corporate life, Heather was editor of Computer Reseller News. She started her journalism lif... Full Bio

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