X
Tech

Gateway hit by class action suit

Computer maker accused of "misleading" US consumers with free Internet offer
Written by Matthew Broersma, Contributor

PC manufacturer Gateway found itself the target of a class action lawsuit Monday, which accuses the company of misleading customers with a "free" Internet access offer and a Gateway credit card.

The action, filed in a California court, alleges Gateway misled US customers by promising "free" Internet access but failing to provide local dialup numbers. Customers had to pay expensive long-distance charges to access the service. In addition, the suit alleges Gateway automatically signed up customers for a Gateway-branded MasterCard with an annual interest rate of 27 percent. The credit card had been advertised as having a "competitive" rate, according to the suit.

The suit also accuses Gateway of failing to provide refunds to customers who complained about its offers.

The law firms of Milberg Weiss Bershad Hynes & Lerach, and Almon, McAlister, Baccus Hall & Kelley are seeking to stop Gateway from continuing its offers and for customers covered by the suit to be compensated.

See Chips Central for daily hardware news, including interactive roadmaps for AMD, Intel and Transmeta.

See ZDII for US tech investor news.

See techTrader for more technology investment news, plus quotes and research.

To have your say online click on the TalkBack button and go to the ZDNet News forum.

Let the editors know what you think in the Mailroom. And read what others have said.

Editorial standards