Gmail outage outrage: Google's sagging IT infrastructure

Summary:I haven't been able to access my Gmail account for more than four hours and I'm not happy about it. And that's true for many others.

I haven't been able to access my Gmail account for more than four hours and I'm not happy about it. And that's true for many others.

I use Gmail exclusively and my business depends on it. I don't mind a five or ten minute outage, occasionally, but this is ridiculous. Google risks losing me and plenty of others as users.

Gmail is still in beta does that mean Google thinks it can get away with a less-than-reliable email service?

Why hasn't it taken the steps and the investments, to make sure this doesn't happen? Does GOOG think that because Gmail is a beta product  we will cut the company some slack? Hours of slack for a mission critical component of most people's lives?!

What's strange is that my son can access his Gmail but when I tried to log in through his machine I got the same server error. Then when he tried to log back into his account he got the server error too. He had to delete his cookies to get back in...

Topics: Outage

About

In May 2004, Tom Foremski became the first journalist to leave a major newspaper, the Financial Times, to make a living as a full-time journalist blogger. He writes the popular news blog Silicon Valley Watcher--reporting on the business of Silicon Valley.Tom arrived in San Francisco in 1984, and has covered US technology markets for leadi... Full Bio

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