No doubt, operators are also hoping that doing so would eventually get users hooked and more willing to pay for such services in the future. Until then, I'll definitely be trigger-happy with the number of video calls I'll be making. But I seem to be encountering a problem with the switch to 3G. There've been instances where I wasn't able to connect a video call, to a party whom I've had video calls with previously, and where I was only able to successfully send an SMS after forcing my mobile to bypass the operator's 3G network and revert back to its 2G platform. A couple of possibilities could explain the service lapse. My operator's 3G network coverage is still not ubiquitous so I'll not be able to make video calls--or other 3G services--in areas where there's no coverage. Or, there isn't enough capacity to support the growing 3G traffic which means data can't pass through if there's network congestion. This would explain my failed SMS messages. I've queried my service provider about the issue and its engineers are working with me to identify the problem. Have you encountered similar incidents, or have any other insights to share about your 3G experience? In other news this week, find out what the CEO of Data Security Systems Solutions is banking on to bring the Singapore-based company to greater heights. See who earned a place in Who's Who award in Britain, and how Kodak and Sony made peace over a patent spat.