How to fix broadband blackspots

Summary:Not everyone takes "no" for an answer when told they're stuck in a broadband blackspot.One ZDNet Australia reader wrote in this week to detail his personal remedy for the situation ...

Not everyone takes "no" for an answer when told they're stuck in a broadband blackspot.

One ZDNet Australia reader wrote in this week to detail his personal remedy for the situation ... apparently the answer lies in taking your money elsewhere.

His conversation with his telco went as follow:

Reader: "Dear telco, may I have some ADSL please?"
Telco: "No, not available on that exchange/area"
Reader: "Why not?"
Telco: "Infrastructure owner (Telstra) says so"
Reader: "Oh, OK then, please remove all phone connections from my home, including the hardwired connection to the building."
Telco: "Why?"
Reader: "I only use the land line connection for Internet, all other calls are made from mobiles here. If you cannot supply ADSL, I'll have to use the more expensive satellite connections, which means I cannot afford to keep the very expensive land line connections alive to my home."
Telco: "Can we ring you back, just need to check on something"

-- three hours later --

Telco: "We can connect your ADSL in two days"
Reader: "Thank you, I knew you could find a way if you wanted to."

Apparently this reader is the only one on his street with an ADSL or cable connection. Go figure.

What's your advice on dealing with broadband blackspots? Take the telcos to task or ask nicely? Drop me a line at renai.lemay@zdnet.com.au or post some comments below.

Topics: Broadband, Telcos

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