HP pushes enterprise e-commerce

Hewlett-Packard Co. is bringing e-commerce applications and services together as part of a new pitch to enterprise customers, including a service that promises to get companies up and running online in 100 days.

Hewlett-Packard Co. is bringing e-commerce applications and services together as part of a new pitch to enterprise customers, including a service that promises to get companies up and running online in 100 days.

HP's (NYSE:HWP) Enterprise Commerce solution package relies on relationships HP has signed with such companies as BroadVision Inc. and ClearCommerce Corp. HP officials said the Enterprise Commerce plans allows them to more tightly integrate HP applications including HP OpenView, HP WebQoS and MC/ServiceGuard with its partners applications.

The new offering also extends the services offered to customers to include mission-critical support for e-commerce applications. The company will also use new support centers to develop and test the customized packages before they are installed at the customer site.

The Rapid/Enterprise offering is designed to get customers online quickly. HP will work with customers to get a predefined set of services working within the aforementioned 100 days.

HP said the services would be available starting today.

While many of the services and applications had been available through HP before, they had not been packaged together and integrated as tightly, said Hillary Jones, marketing manager for Enterprise E-Selling in HP's Internet Business Unit.

Helping customers choose
Combining specific products together also allows HP to narrow down the choices for customers.

"In the past we've had a varied set of partners, and we would leave it up to the customers to pick and choose," she said. "Now we're finding customers like companies like HP to reduce the complexity and make that decision. They're saying it's not helpful to show a number of choices, without helping (them) to make the decision."

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