JD.com accused of selling counterfeit products

Summary:Exxon Mobil confirmed the purchased oil as fake, with the leading Chinese e-commerce store promising to punish the seller.

One of China's leading e-commerce companies in China is alleged to have sold fake Exxon Mobil oil, according to one report.

The allegations first broke out when users on automobile forums suspected that the oil they bought was not genuine.

After asking an authorized person to order one suspected fake from the site in mid-June 2014, the oil giant issued a statement:

"After verification by oil testing for the purchased lubricant product, it is verified that the bottle of Mobil lubricant purchased is counterfeit product, and it is not manufactured by Exxon Mobil Corporation or any of its affiliated companies."

The Chinese online store swiftly pulled the product down from its online shelves, and said it would "fully punish" the seller according to its guidelines.

"JD.com prides itself on the authenticity of its products," the company said in a statement.

"We have extremely strict policies in place to ensure the highest level of quality of goods sold on our site, and constantly and aggressively monitor our platform to remove any potentially inauthentic products. We quickly removed the oil lubricant in question that was being sold by a third party seller and are conducting a thorough investigation."

JD priced its IPO at $19 per share, and raised $1.8 billion on the Nasdaq stock exchange.

Update: Added response from JD.com

Topics: China, E-Commerce


Liu Jiayi is a Hong Kong-based writer and editor. He produces video stories for Al Jazeera English and Seven News Australia, and also worked as the video editor for the Hong Kong-San Francisco Ocean Film Festival 2012. He is studying under a Master of Journalism Programme at the University of Hong Kong.

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