JD Power: Mobile satisfaction in the US

The research found that dissatisfied cell phone users were almost four times more likely to switch carriers, causing them to lose their portion of the multibillion dollar revenue pie.

The research found that dissatisfied cell phone users were almost four times more likely to switch carriers, causing them to lose their portion of the multibillion dollar revenue pie.

Nextel  	             104
Verizon Wireless 	104
T-Mobile 	            103
AT&T Wireless 	         101
Cingular 	            101
INDUSTRY AVERAGE  100
ALLTEL 	                     92
Sprint PCS 	            86

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