Kaseya just announced its Virtual System Administrator (VSA) 7. Kasey's President and CEO, Yogesh Gupta, explains what's new and why the company is claiming that it offers "the worlds fastest remote client management."
What's new in V7
Here's how Kaseya describes VSA V7:
One of the highlights of the new release gives IT managers the power to resolve issues remotely with great speed, reliability and ease of administration via the world’s fastest remote client management. The new Remote Control module in Kaseya Virtual System Administrator (VSA) 7.0 is built to provide near instantaneous remote management connections with extraordinary reliability, even over high latency networks.
Version 7.0 of the Kaseya product portfolio also delivers other new features and enhancements across the company’s core IT, cloud and mobility management solutions including:
- Integrated network monitoring that enables the management of entire IT environments from a single screen, making Kaseya VSA the only integrated network, system, client and mobile device management solution for the mid-market
- Simplified management and administration of Microsoft SharePoint Online through an easy-to-use interface, building on Kaseya’s leading 365 Command cloud application management solution
- Enterprise Mobility Management (EMM) that includes enhanced mobile device application support, expanding Kaseya’s comprehensive Mobile Device Management and BYOD mobility management solution for mobile devices that are provided by the company or personally owned
- Intuitive dashboards that offer IT administrators sharp insights that aid in swift decision-making
- Seamless integration with the latest Intuit QuickBooks, adding to Kaseya’s leading Automation Desk solution.
Gupta says that Kaseya has developed a different way for its VSA to reach out to client systems. It communicates with client systems using a video codec and a small, always-on, agent. By relying on a much higher speed communication method that incorporates error correction technology, commands and downloads to remote client devices can be significantly faster than using an older approach. This one change is likely to help enterprises improve the efficiency of their device management processes.
The fact that this tool can provide IT administrators with a dashboard that allows quick management of devices, Microsoft Office 365, Microsoft SharePoint and apps on mobile devices will help those who rely on Microsoft's tools. When I asked about the support of other tools, such as DropBox, Google Drive, and the like, I was told that the company is focusing on what its customers have requested first. Other cloud services and applications are going to be addressed in the future.
If an enterprise relies on Microsoft's technology, Kaseya appears to be offering a useful set of tools. Those who have selected other tools are advised to consider what Kaseya can do now, but will have to wait for full support. Since there are many competitors in this market, some will find that other remote client management and monitoring tools will be a better fit.