Lowe's improving online tools and rolling out iPhones

Summary:I have been using mobile technology to help me with my home improvement jobs and it sounds like Lowe's will soon be making some site upgrades and hardware purchases to help out customers.

I pride myself on being quite the handy man and as an engineer by profession it seems my family and friends expect me to be able to fix anything. Lowe's is one of my favorite stores to visit for hardware, tools, materials, paint, and more and I just read over on Bloomberg that they are going to help me out with some major improvements to the entire home improvement and repair experience.

MyLowes online

Lowe's will be introducing the MyLowes online tool that will let you store owner's manuals, warranties and paint formulas for future reference. I hate storing the thick manuals that come with tools (I can't even find most of them anymore) and over the last few years I have just been using Google to find them. It's great that Lowe's will soon allow me to have a central repository for these manuals and I look forward to trying out that system.

We also paint quite a bit in our house and I like the idea of having the paint formulas stored in a central place too. It sounds like you will be able to have room-by-room profiles, which is a great feature. I would also love to have a storage place for receipts to make the return/exchange scenario easier because I tend to overbuy during visits so I don't have to make multiple trips during larger projects.

iPhone implementation

Bloomberg reports that each Lowe's store will initially get about 25 iPhones for employees to use for calling, email, text messaging, and processing credit card transactions. I hope that Lowe's has more plans for using the iPhone and should also consider using iPads to help people plan simple projects and pick up the right materials for the job they want to do.

I understand that Home Depot also has a My HomeDepot.com account service that lets you save shopping lists and project lists so it is great to see these companies working hard in new technology to secure and retain customers.

I also use mobile technology during home improvement projects to take pictures of problems I am trying to fix to take to the store with me so I get the right supplies for the job. Just a couple weeks ago, my daughter emailed me some photos of a piping arrangement from my trailer as I was at the hardware store buying supplies and I ended up with the right parts to fix the plumbing without having to make multiple trips to the store. Have you used mobile technology to help you with home improvement projects?

Topics: iPhone, Mobility

About

Matthew Miller started using a mobile devices in 1997 and has been writing news, reviews, and opinion pieces ever since. He is a co-host with GigaOM's Kevin Tofel on the MobileTechRoundup podcast and an author of three Wiley Companion series books. Matthew started using mobile devices with a US Robotics Pilot 1000 and has owned over 200 d... Full Bio

zdnet_core.socialButton.googleLabel Contact Disclosure

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Related Stories

The best of ZDNet, delivered

You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
Subscription failed.