Memo to vets: No credit monitoring after all

I know I promised that we would pay for credit monitoring, since due to our poor security procedures, your personal data fell into the hands of theives. But there is good news and bad news.

Memo

To: Vets

From: VA Secretary Jim Nicholson

I know I promised that we would pay for credit monitoring, since due to our poor security procedures, your personal data fell into the hands of theives. But there is good news and bad news.

The good news is that we got the laptop back. And we think your data was recovered without compromise.

The bad news is that we've decided not to pay for your credit monitoring. Even though we previously said the data was encrypted, it turns out we were wrong about that. But that was our mistake. This time we got the FBI involved.

Given the FBI's high degree of confidence that the information recently recovered was not accessed or compromised, VA believes that individual credit monitoring will no longer be necessary.

And rest assured. I "remain unwavering in [my] resolve to make VA the leader in protecting personal information, training and educating our employees in best practices, and establishing a culture that always puts the safekeeping of veterans’ personal information first."

Does that make you feel better?

Jim 

 

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