Microsoft.com is the most user-friendly Fortune 100 site

The Customer Respect Group surveyed the Web sites of Fortune 100 companies and compared them to the standards that users said mattered most to them. Microsoft.

The Customer Respect Group surveyed the Web sites of Fortune 100 companies and compared them to the standards that users said mattered most to them. Microsoft.com turned out to be the friendliest F100 site out there, followed by Hewlett-Packard, IBM, Bank of America, and Medco Health Solutions.

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