Microsoft resumes WP7 update for Samsung handsets, but some users still having problems

Summary:Microsoft has re-released its Windows Phone 7 update for Samsung handsets following an issue which caused handsets to be bricked. However, some users are reporting that they are still having problems installing the update.

Microsoft has re-released its Windows Phone 7 update for Samsung handsets following an issue which caused handsets to be bricked. However, some users are reporting that they are still having problems installing the update.

Microsoft issued a short statement yesterday announcing plans to begin re-distributing the update to Samsung handsets:

Starting today, we plan to resume rolling out the February update to Samsung phones. Meanwhile, we're continuing to dispatch the update to other Windows Phone models. As has been the case, the software patch is being sent out on a rolling schedule. You'll see a message on your phone when it's available.

During the past week the engineering team has pinpointed and fixed problems that were preventing a small percentage of Windows Phones from installing the February software patch. We apologize again for the delay and continue looking for ways to improve the update process.

However, some users are still complaining that the patch won't install on their handsets. Here is a small selection of comments from the WMPowerusers:

"This update failed for me. I get error 800705B4. Fortunately the phone is fine."

"I also got error 800705B4. Samsung Focus"

"didn't work for me either got code 800705B4, i tried it twice bloody crap"

"Not working here either. Got code 800705B4 as well. Then tried again, and no dice.... different code "C100..." something. jeez. Samsung Focus on Rogers in Toronto."

"Had the 800705B4 error code. Reboot the phone. Clear up 50 GB of hard disk space. Cleared up and had more than 5GB on the phone. Tried on my PC via Zune, Tried on my Mac via the connector. What in the world is Microsoft doing? Telstra here in AU."

At least this update doesn't seem to be bricking handsets.

There are lot more unhappy owners over on Microsoft's support forum too.

Here is the full text of the error:

"The timer ran out on what we were trying to do" ERROR CODE 800705B4

[UPDATE: According to the @WinPhoneSupport Twitter account, Microsoft is aware of these issues and is investigateing the issue ... again.]

Topics: Microsoft, Mobility, Operating Systems, Software, Windows

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Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.Adrian has authored/co-authored technic... Full Bio

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