MobileMe customers confused by iCloud transition

Apple's iCloud announcement might be music to the ears of many, but those with current MobileMe subscriptions have been left confused as to what's going to happen after MobileMe shuts down June 30th 2012.

Apple's iCloud announcement might be music to the ears of many, but those with current MobileMe subscriptions have been left confused as to what's going to happen after MobileMe shuts down June 30th 2012.

Apple's discussion forums are a-buzz. Three questions stand out ...

Question #1 - What about people who've paid for MobileMe? There is a refund policy in place. Some people have already received refunds, others not.

Question #2 - What happens to files stored on iDisk? Unknown. This is a big deal as some people have used iDisk as a way to host files (such as images) for websites. Apple's transition document says nothing.

Question #3 - What happens between MobileMe shutting down and iCloud starting? Unknown. We know that users get free MobileMe until the end of June 2012 and that iCloud should kick off this fall, but what the transition process will involve is not known.

iCloud might be cool, but the MobileMe customers feel they are caught up in transition hell.

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