Nine Indian telcos have been fined 5 million rupees (US$80,900) in total for failing to meet quality of service (QoS) benchmarks in the second quarter ended June.
The hardest hit was state-run telco BSNL, which was slapped with a fine of 1.45 million rupees for failing to meet 13 QoS parameters, official sources told IANS. The other telcos fined were Aircel, Reliance Communications, Idea, Vodafone, Uninor, Vodafone, and MTS.
Last November, the Telecom Regulatory Authority of India (TRAI)to allow it more powers to penalize telcos more for not meeting quality of service benchmarks or for providing incorrect information on performance parameters.
The regulator measures the performance of India telcos based on more than 10 parameters. Under the new rule, service providers face a penalty of up to 1 million rupees for furnishing incorrect data measuring each parameter in the report submited to TRAI.