Office of the future passed

Dan Farber provides this post on OfficeTeam's predictions for the "Office of the Future, circa 2020."  Looking nostalgically back to my work with the Administrative Management Society in the mid to late 1980s, we published a series of books and research studies on "The Office of the Future," which at that point meant the year 2000. We had a lot of hits and misses with that series. 

Partial Hit: We predicted a much more diverse workforce; that increasing numbers of women and minorities will attain professional and managerial ranks in the 21st century corporation. There's still much work to be done, but we're making progress.

Miss: "The paperless office."  But with imaging and workflow systems, there's definitely less paper flying around. 

Hit: More integration between disparate systems. Mainframes will talk with Unix systems. Web services and SOA are making this a reality. 

Hit, but with qualification:  We predicted more internationalization of IT operations. It has happened, but not in ways that make everybody happy.

Missed completely, not even contemplated: The rise of open source software.