PalmOne's move to license Microsoft ActiveSync technology for synchronizing its Treo smart-phone device with Exchange is an important step and may signal that the staunch rivalry between the two companies is coming to and end. But users should take note of some important shortfalls, as Meta Group's Jack Gold points out (reg. req.):
PalmOne will add this capability only to its next Treo device (due out this quarter) and will not retrofit the existing installed base of very popular Treo 600s (or other Palm devices). Furthermore, it will continue to offer the 600 even after the new device is released, to keep its carrier clients happy who do not want to qualify another device. This will make Treo 600 users unable to use the ActiveSync capability without upgrading, something they may not be able to do if their chosen carrier does not offer the device. A further limitation is that the ActiveSync technology will work only with Exchange 2003, and not with previous versions.