Philips Business Communications

Philips Business Communications (PBC), a business unit of Royal Philips Electronics, is headquartered in Hilversum, The Netherlands, from where worldwide marketing, sales, services and development activities are directed. PBC’s activity focuses on four application domains which have been selected in order to add maximum value to the business of our customers.

Philips Business Communications (PBC), a business unit of Royal Philips Electronics, is headquartered in Hilversum, The Netherlands, from where worldwide marketing, sales, services and development activities are directed.

PBC’s activity focuses on four application domains which have been selected in order to add maximum value to the business of our customers. These domains are: Business Mobility, Virtual Networking, TeleBusiness and Desktop Productivity. Each of these domains use the ISPBX platform and applications to satisfy market requirements, and increasingly take advantage of the SOPHO @vance 6000 building blocks in the area of voice and data integration

Philips Business Communications manufactures and markets a series of ISPBXs , computer telephony software, networking applications and communications infrastructure under the SOPHO brandname.

Committed to fulfilling all customer’s needs, Philips Business Communications offers customers a comprehensive set of value-added services designed to maximise the effectiveness of SOPHO systems and applications. Our portfolio of customer services, known as SOPHO ServicePlus, provides continuous support in terms of integration, operation, optimisation of our customer’s communications networks and training users how to gain maximum potential from installed applications. SOPHO ServicePlus also includes managed services for organisations that wish to entrust the complete operation of their network to Philips.

PBC services are designed to help companies to take maximum benefit of available technology and applications. PBC consultants work in partnership with customers to analyse, advise, design, develop and integrate communications solutions to fit customer specific needs. PBC consultants are experts in fields such as:

  • Voice over IP and web-enabled voice applications
  • Computer Telephony Integration and call centres
  • Network integration and cordless communications
  • Voice processing and unified messaging applications

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