Qantas hit with baggage system outage

Following days of system woes for Virgin Blue, the Qantas baggage check-in system at the Sydney Airport T3 terminal crashed this morning, causing flight delays of up to 30 minutes.

Following days of system woes for Virgin Blue, the Qantas baggage check-in system at the Sydney Airport T3 terminal crashed this morning, causing flight delays of up to 30 minutes.

Staff have reverted to a manual check-in system to process affected passengers, which the ABC reports could involve hundreds of people.

Qantas

(Qantas image by Skazama, CC BY-ND 2.0)

The system had crashed for about 30 minutes, according to Qantas, but it did not say if the source of the failure was known.

"We had a relatively brief outage for about 30 minutes. We have activated contingency arrangements [and] expect delays of 30 minutes on some flights," Qantas told ZDNet Australia.

It said the system failure is unrelated to its passenger check-in system, which remains unaffected.

The delays come days after rival airline Virgin Blue was crippled by massive failures in its passenger check-in system. Qantas' discount airline Jetstar was also affected by those outages.

Flight delays are expected to clear early this afternoon, according to Qantas.

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