Qld floods take down CUA net bank

Summary:Credit Union Australia (CUA) has shut down its internet banking services because of the Queensland flood disaster, leaving customers nationwide high and dry.

in brief Credit Union Australia (CUA) has shut down its internet banking services because of the Queensland flood disaster, leaving customers nationwide high and dry.

The services have been shut down because CUA operates out of head offices in the flooded area of the Brisbane central business district. It apologised to customers via its website today.

"Customers can be assured that all data and accounts are secure," it said on its front page, adding that customers can still make withdrawals at branches and ATMs outside the flooded areas.

"Customers can be assured that all their personal data remains secure and CUA is working to restore services as soon as possible. However, we do ask for their patience at this time as we work through the issues," CUA said.

Topics: Outage

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