Salesforce pushes collaboration with Chatter update

Summary:Salesforce.com has added messaging and screensharing to its Chatter social enterprise tool, putting it in competition with collaboration vendors

Salesforce.com has updated its Chatter social enterprise tool to add instant messaging and screensharing. The move puts Chatter in competition with Citrix’s GoToMeeting, Cisco’s WebEx and other collaboration tools.

The company, which has 150,000 Chatter networks, is continually adding features to its primary social enterprise tool.

"The collaboration market has failed to deliver on connecting the enterprise," said Dave King, director Chatter Product Marketing. Screensharing and messenger will launch from your feed in context, said King. As a result, there won't be a need to enter a WebEx or GoToMeeting number. "There are a number of tools out there, but none of them are contextual," said King.

For more on this ZDNet-selected story, see Salesforce.com updates Chatter, eyes broader collaboration market on ZDNet.com.

Topics: Networking

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CN... Full Bio

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