Samsung Galaxy Fold review unit screens are breaking
CNE
The Samsung Galaxy Fold may have received 'Eye Comfort' certification, but the durability of the screen seems questionable, as several reviews claim their handset was damaged after only a few days.
Both Mark Gurman of Bloombergand Steve Kovach of CNBC have posted photos and video of their broken review units.
The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not. pic.twitter.com/G0OHj3DQHw
— Mark Gurman (@markgurman) April 17, 2019
After one day of use... pic.twitter.com/VjDlJI45C9
— Steve Kovach (@stevekovach) April 17, 2019
Gurman did remove the protective layer off of the display of his review unit (which looks like a screen protector), so this may have contributed to, or maybe even caused, the issue.
YouTuber Marques Brownlee also accidentally removed the protective layer, and claimed that the display "spazzed and blacked out" while he was peeling it off.
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Dieter Bohn of The Verge even posted photos of how the hinge has damaged the display.
"A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided," wrote a Samsung spokesperson. "We will thoroughly inspect these units in person to determine the cause of the matter."
Samsung went on to say:
"Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers."
While this is only a few different reports, these issues are being experienced by reviewers, so it seems like there could be a problem here.
[Updated with comment from Samsung.]