Samsung modifies Galaxy Note 5 S Pen silo to prevent incorrect insertion issues

The Note 5 S Pen is a fantastic tool, but some folks found a way to break the S Pen by putting it in backwards. Samsung has reportedly fixed the design to prevent future issues.

Samsung launched the first Note back in 2011 with the stylus serving as one of its most unique features. The Note 5 launched with the most advanced S Pen yet, but the silo had a design flaw. Samsung has now confirmed that the silo has been modified to prevent issues with improper insertion.

Matthew Miller

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The design flaw appeared when people put the S Pen into the silo backwards. The S Pen stuck on a catch in the silo and the device functionality was impaired after forcefully removing the S Pen.

After owning the Samsung Galaxy Note 5 for five months, I have yet to put the S Pen in backwards. With a retractable piece on one end and the writing tip on the other, it's obvious which end should go into the silo first. However, Samsung should have created a design to address the lowest common denominator so if the S Pen was inserted backwards it should not have rendered the S Pen useless.

The reported fix looks quite simple with a modified tip catch bracket that will allow people to remove a S Pen put in backwards. There is reportedly no way to tell which new Note 5 units have received the fix so the best way to ensure you don't have a problem is to just use your S Pen as it has been designed.

I reached out to Samsung to ask if it plans to replace Note 5 units broken by owners due to faulty S Pen insertion with these new units that have been modified. So far, Samsung issued the following statement, "Samsung can confirm that the Note5 internal S Pen mechanism has been changed to avoid the issue caused by inserting the S Pen incorrectly. As always, we recommend following proper instructions for storing the S Pen."

I haven't heard what Samsung did for those who broke their Note 5s before the modification and am interested in hearing from any Note 5 owners who experienced such a failure.


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