Samsung responds: Galaxy Tab return rate below 2%

Summary:The saga of the Samsung Galaxy Tab sales numbers and return rate continues, with a Korean blog by Samsung stating that "the return rate is below 2 percent".

The saga of the Samsung Galaxy Tab sales numbers and return rate continues, with a Korean blog by Samsung stating that "the return rate is below 2 percent". This cryptic statement is attributed to the Samsung Electronics Mobile Communications Business, in response to analyst reports that the Galaxy Tab return rate is as high as 16 percent.

Samsung needs to get better communicators on staff, as it keeps creating problems of perception over how well the Galaxy Tab is doing in the market with its unclear statements. The company has come under fire for claiming that 2 million Galaxy Tabs have been sold, then back-pedaling when pressed admitting that these are in-channel sales to partners, not consumer sales.

With Apple expected to roll out the iPad 2 soon, it is important to understand how well competing tablets are doing in the market. Google is pushing the Honeycomb version of Android for upcoming tablets, and the confusion over how well the Galaxy Tab is doing in the market isn't helping the case that Android tablets can give the iPad a decent run for the money.

Topics: Enterprise Software, Samsung, Tablets

About

James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long. Prior to joining ZDNet, James was the Founding Editor of jkOnTheRun, a CNET Top 100 Tech Blog that was acquired by GigaOM in 2008 and is now part of that prestigious tech network. James' w... Full Bio

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